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How are shoes packaged
Can you give me any discounts?
How much do you charge for shipping?
Are your shoes authentic?
Can you reserve a shoe for me until I can pay for it?
Can I order goods that didn't show up in the website?
Are the items brand new?


How are shoes packaged
Purchases are shipped directly from one of our independent distributors, and are all packaged in its original box. Be aware that shoe boxes sometimes become damaged due to poor handling by shipping agents.

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Can you give me any discounts?
Occasionally, we will run a promotional coupon or special shipping offer, but we cannot offer individual discounts outside of these promotions. While we strive to bring you the best products at the most reasonable prices, our pricing decisions are based on the availability of individual products. Products that are more limited, special editions, or hard to find will usually have a slightly higher price than the shoes you can buy at any retailer.

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How much do you charge for shipping?
Shipping is always FREE to any country we ship to with no exceptions.

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Are your shoes authentic?
Yes! We provide a 100% money back authenticity guarantee on all of the shoes on our website. Please understand that shoes are shipped directly from third party warehouses. We make every attempt to only work with accredited and licensed warehouses, however if in case you think the shoes you received may not be authentic, we simply ask that you return them to us for a full refund.

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Can you reserve a shoe for me until I can pay for it?
No, we are very sorry. All of our merchandise is sold on a first come, first served basis. We cannot reserve shoes without payment.

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Can I order goods that didn't show up in the website?
PLease send E-mail to us, then we will discuss with you via E-mail.

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Are the items brand new?
Yes, all items sold on this website are brand new.

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Last Updated: 22 Apr 2008 06:17:44 PDT home  |  about  |  terms  |  contact
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